ENTS Booking Program
Ents 
BOOKING 
 

Support

 

Are you having problems? Read the FAQ below BEFORE you contact us otherwise you may not get an answer if we know the answer is already here

Although the Ents Booking program has been tested on Win95, Win98, Win ME, NT, XP and Win7 problems can occur during install or other programs installed may affect the installation. Before installing make sure all other programs are shut down, including those that run in the background such as anti-virus software

If your problem is not answered below or in the user guide then please contact us on support@entsbooking.co.uk

 

Q
How do I restore my backed up data after a PC problem
A
  1. First download and install Ents Booking on the new PC.
  2. Open up the install folder found at C:\My Documents\DJ Booking 2011
  3. Delete the following 2 folders, ‘Data’ and ‘Templates’
  4. Find, un-zip and open the folder of your latest backup
  5. Copy the ‘Data’, ‘Templates’ and ‘word docs’* folders from your un-zipped backup into C:\My Documents\Ents Booking 2011
  6. Open and run Ents Booking as normal

*NOTE the ‘word docs’ folder you only be present if you have used the word templates.


Q
Can I migrate my data to a new PC
A

Yes, Migrating your data to a new PC is very easy.

  1. First download and install Ents Booking on the new PC.
  2. Open up the install folder found at C:\My Documents\Ents Booking 2011
  3. Delete the following 2 folders, ‘Data’ and ‘Templates’
  4. Go to you old PC and open up the install folder and make a copy of the ‘Data’, ‘Templates’ and ‘word docs’* folders, we find it’s best to use USB pen Drive to copy these onto.
  5. Now go back to you new PC and copy the ‘Data’, ‘Templates’ and ‘word docs’* folders from the USB pen Drive to the install folder on the new PC
  6. Open and run Ents Booking as normal

*NOTE the ‘word docs’ folder will only be present if you have used the word templates.


Q
How do I update my version of Ents booking
A

Should there be any new updates please download the latest EXE from
HERE and save it some where safe (like My Documents)

  • Right click on the downloaded file and extract (unzip) it
  • Copy the EntsBooking.exe file into the main install folder (C:\My Documents\Ents Booking 2011 )and say yes to overwriting the existing one
Last update was done on : August 24 2014 21:07:19.

Q
Is there a trial version ?
A

Yes, on the download page, you need to use the trial code to get it to work


Q
Can I modify the contracts ?
A

Yes, you can alter the Word based contacts to suit you, see help file for further details


Q
Can I email contact to clients?
A

No not directly, but you can use a PDF writer that works just like a printer (like PDF Creator from www.pdfforge.org) and creates the PDFs that can be attached to emails


Q
I have installed it, run it and it keeps telling me to run the set-up.
A

The program MUST have the set-up run and ALL the required fields filled in before it will work, this includes the trial version. Please read the help file, there is a section on ‘Setting up the Ents Booking Program’ that gives you a step by step guide.


Q
As I install it I get an error message and it will not install, why?
A

When you downloaded from the Internet it’s in the form of a ZIP file. This is a compressed file that needs to be extracted (Un-Zipped) before you install it. Newer versions of ZIP programs allow you to access the contents of the directory without unzipping it, you cannot install a program while the file is still zipped. To extracted (Un-Zipped) right click on the file and extract it. Depending on what form of zip program you are running you should see an option to unzip or extract.


Q
I have tried to install it and when I run it nothing happens, why?
A

As will installing any software you need to make sure that nothing is already running. Close all programs before installing


Q
Can I install it on more then 1 system and run it over a network?
A

Yes you can set it up over a network and install is on as many machines as you
like, there is NO charge for installing it on other systems. To configure ENTS Booking to run over a network you need to alter the DBP.ini file in the install directory. change the DIR= add you FULL network path.eg DIR=\\myPCname\C:\My Documents\DJ Booking 2011\Data The path where you set the data directory to is the “master” data, this PC must be switched on in order for other PC to access the data

Please note although this feature is available we do NOT support it, you must have a full understanding of how to set up your own network


 

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